Frequently Asked Questions

Got questions about getting your merch just right? You're in the right place! We've gathered some of the most common queries here, so you can get the answers you need, fast. And hey, if you don't see what you're looking for, don't sweat it! We're always here to chat. Just reach out, and we'll get you sorted.

General

  • We specialize in screen printing for all kinds of gear—t-shirts, hoodies, bags, and more. If it’s printable, we’re probably printing it!

  • Absolutely! We love helping ideas take shape. Whether you’ve got a rough sketch or just an idea in mind, we can design custom artwork that fits your vision.

  • Yep—and it looks sharp. We offer embroidery on hats, polos, jackets, and more. Not sure if your item works? Just ask—we’re happy to check.

  • It depends on the item and print style, but we’re flexible. We’ll help you find the best setup—even for small orders.

  • Turnaround times vary by order size and complexity, but we’ll give you a clear timeline when you request a quote. Need it fast? Let’s talk!

  • Absolutely! We can work with your existing designs or help fine-tune them to ensure they look great on your merch.

  • No worries—we’re here to help! Whether you have a full plan or just a vague idea, we’ll guide you through design, apparel selection, and more.

  • Yes! We offer local pickup and shipping options. Just let us know what works best for you.

  • For most orders, we’ll provide a quote and ask for a deposit before production begins. This helps keep everything running smoothly.

  • If there’s ever an issue with your order, we’ll work with you to make it right. Our goal is your total satisfaction—always.

Online Merch Stores

  • We’ll build a custom store just for you. Your customers can shop, order, and pay online—while we handle the printing and fulfillment. Easy for them, hands-free for you.

  • Not at all. The setup is simple, and we’ll walk you through everything. You’ll have easy tools to check orders, track sales, and keep things running smoothly.

  • We accept secure online payments, including credit cards and PayPal—so your customers have flexible, trusted options.

Bulk Orders

  • Just fill out our quick quote request form, and we’ll get back to you fast with details, options, and answers. We’ll make it easy from the start.

  • Absolutely. We offer volume discounts and competitive pricing on big orders—just one more way we’ve got your back.

Promotional Products, Tents, Displays

  • From water bottles to bags, umbrellas to table covers—we’ve got tons of promo products to help your brand stand out. Have something specific in mind? Just ask—we’re happy to help you find it.

  • Yes, we sure can! We offer custom-printed tents, banners, and displays designed to help you stand out at events, markets, and trade shows. Big impact, fully branded.

  • Promo products are more than giveaways—they’re brand-builders. They boost awareness, create lasting impressions, and keep your name top of mind with customers and clients alike.